The Caribbean Princess, Cancun ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Galeon D9-5, Km. 3.5, Cancun, Mexico, 77500

The Caribbean Princess is a hotel located in Cancun, Mexico, known for its proximity to stunning beaches and cultural attractions. It offers convenient access to excursions and activities in the vibrant area. Visitors can explore attractions such as Mercado 28 and various nearby beaches.

Location

The Caribbean Princess is strategically located 15.5 miles from Isla Mujeres and close to popular attractions in Cancun. Notable sights, like Float Fun Cancun and Playa Langosta, are just minutes away. Transportation options are accessible, allowing guests to easily explore the region. The hotel's locale provides a balance of relaxation and adventure.

Rooms

The hotel features a variety of room types designed to cater to different guest preferences. Each room is equipped with modern amenities to ensure a comfortable stay. Many rooms provide stunning views of the surrounding landscape, enhancing the overall experience for visitors. Room decor emphasizes a blend of comfort and style, appealing to diverse travelers.

Eat & Drink

Dining at The Caribbean Princess includes a variety of options that reflect local and international cuisines. Guests can enjoy meals at on-site restaurants, offering fresh seafood and regional specialties. The dining atmosphere is designed for relaxation and socialization, catering to families and couples alike. Special dietary preferences are typically accommodated to enhance guest satisfaction.

Leisure & Business

The hotel provides leisure facilities that include a swimming pool and recreational spaces for guests. Business services are available for professionals needing to stay connected during their travels. Organized activities and excursions can also be arranged for those looking to explore the surrounding area. Fitness amenities ensure that guests can maintain their wellness routines.

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Getting around

A list of all available modes of transport

City Centre

Cancun 5.7 km

Airports

Isla Mujeres (ISJ) 20.7 km

Cancun (CUN) 21.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Internet

Parking

Paid parking

Luggage storage

24-hour services

General

Parking
Rooms/ Facilities for disabled
Currency exchange

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Swimming pool

Location

Galeon D9-5, Km. 3.5, Cancun, Mexico, 77500

Map view

street view

Galeon D9-5, Km. 3.5, Cancun, Mexico, 77500

City landmarks

Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone

Scenic Tower Cancun

740 m

Beach

Playa Langosta

1.7 km

Blvd. Kukulcan km.5

Galeon Capitan Hook

840 m

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

1.4 km

CancunMexico

El Eden Ecological Reserve

990 m

Blvd. Kukulcan Km. 4.5

Jardin del arte

1.2 km

Andiani Travel Group

1.1 km

Monumento a los Ninos Heroes

1.1 km

Beach

Playa Las Perlas

1.6 km

Av. Bonampak

Malecon Tajamar

2.2 km

Market

Mercado 28

4.6 km

Kukulcan Boulevard

Club De Playa

1.9 km

Night club

Barezzito Puerto Cancun

2.3 km

Beach

Playa Tortugas

2.6 km

Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1

Plaza de Toros Cancun

2.9 km

Harbour

Aquatours Cancun

2.5 km

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

2.6 km

Marina Adventure Bay

Bungee in Cancun

2.6 km

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

2.7 km

Golf Course

Puerto Cancun

2.9 km

Mall

Malecon Americas Cancun

2.9 km

Event hall

B2B Center Cancun

2.8 km

Store

Superama Bonampak

3.1 km

Night club

ANTIQUE Puerto Cancun

2.9 km

Calle Fuego #2

Amigos de Sian Ka'an

3.1 km

Av. Tulum Esquina Contoy Edificio Plaza Mayaland Local 1

CrossFit Revolver Cancun

3.4 km

Square

Las Palapas

3.9 km

Arrecifes

3.3 km

77500

Palapas, Cancun

3.9 km

Nearby

Church

Parroquia de Cristo Resucitado

250 m

Restaurants

Las Hijas De La Tostada

240 m

Boulevard Kukulcan,166 Hotel Zone

Carnitas Michoacan

260 m

Blvd. Kukulkan MZA.30 Km. 3.5 Zona Hotelera

Las Quekas

270 m

Restaurant

Sirenas Raw Bar

700 m

Blvd. Kukulcan Km. 4.5

The White Box

1.0 km

Hotel Grand Oasis Cancun Km. 16. 5

Reviews and Ratings

Feedback from previous guests about their experience.

60%

liked the hotel and would stay again

6.0/10

Guest rating

Rooms

7.2

Location

7.0

Service

8.8

Dining

5.2

Todd

United States, March 2025

7.0/10

I just returned from a week at The Caribbean Princess, and while the hotel wasn't right on the beach, it had its own charm. The staff were incredibly friendly and the room was spacious with great air conditioning. The dining options could use some improvement, but it gave me a reason to explore Cancun's unique restaurants. All in all, I had a good time with a few areas needing attention.

Rooms

6.0

My room was clean and spacious with an effective air-conditioning system. The layout had steps that could be a bit tricky, but overall it was satisfactory.

Service

8.0

The staff were the standout feature of my stay, always providing courteous service and eager to help, which made my experience much more enjoyable.

Location

6.0

The hotel was tucked away down a side street, which initially felt a bit off, but it was only a two-minute walk to the beach, making it relatively convenient.

Dining

5.0

The food was a bit hit or miss; breakfast had some decent options, but overall the all-inclusive dining could use improvement, leading me to venture out for meals.

Facilities

6.0

Facilities were basic, with opportunities for swimming and canoeing. While there were organized activities, I found myself preferring to explore the local area more.

Robert

United States, March 2025

6.2/10

I had an interesting stay at The Caribbean Princess. While the location was a bit off-putting initially, the friendly staff, spacious rooms, and peaceful lagoon definitely made up for some shortcomings. However, the food left something to be desired, prompting me to explore nearby restaurants.

Rooms

8.0

My room was massive, featuring a huge bed that felt like it could fit seven people! I loved the view from my balcony overlooking the lagoon, which added to the relaxing vibe of my stay.

Service

9.0

The staff were incredibly hard-working and friendly. They always ensured I felt welcomed and tended to, making my overall experience much more enjoyable.

Location

7.0

Although the hotel was down a somewhat run-down side street and not directly on the beach, it was only a two-minute walk to the beautiful beach area. It had a cozy, personal feel which I appreciated.

Dining

5.0

The dining options were fairly standard, with breakfasts being passable but not fantastic. It was my biggest disappointment and led me to venture out for meals more often than I'd planned.

Facilities

7.0

The hotel boasted a lovely big pool with a poolside bar, alongside smaller pools for kids and even a jet pool. It was great that I could use canoes to explore the lagoon freely.

Claire

United States, December 2024

5.0/10

I had a good stay at The Caribbean Princess. the staff were incredibly friendly and made every meal enjoyable. While the hotel isn't right on the beach, the clean and charming ambiance plus the peaceful lagoon provided a nice getaway. However, I found the food a bit lacking, which pushed me to explore local restaurants more than I expected.

Rooms

7.0

My room was spacious with high ceilings overlooking the lagoon and pool. It had effective air conditioning, a full fridge, and a microwave. However, the cleanliness of some areas wasn’t up to par, which was disappointing.

Service

9.0

The staff at the hotel went above and beyond to ensure we were well cared for during our stay. their helpfulness was truly commendable, creating a welcoming atmosphere throughout the entire time.

Location

8.0

The location, while a bit off from the main hotel zone, provided a nice alternative experience. I enjoyed the peaceful surroundings and found public transport quite convenient. the beach was just a short walk away.

Dining

6.0

While the all-inclusive buffet had its moments, I found the food offerings to be underwhelming overall. it was just okay and prompted me to try dining out more in Cancun.

Facilities

6.0

The hotel offered a few options for activities like swimming and canoeing. but there wasn't much else to do on-site, which might not suit everyone. However, I appreciated the laid-back vibe.

Curtis

United States, November 2024

5.4/10

My stay at The Caribbean Princess was a mix of relaxation and exploration. The staff was incredibly friendly and attentive, and the lagoon view was charming. However, the food options were somewhat lacking, and I did miss being on the beach directly. Overall, it was a pleasant experience that allowed me to enjoy Cancun in a more tranquil setting.

Rooms

9.0

My room was spacious and clean, equipped with a full kitchen and living area. Fresh towels were provided daily, which was a nice touch.

Service

9.0

The staff truly went above and beyond to ensure a good experience. They were always smiling and attempted to make every interaction enjoyable, even during busier moments.

Location

7.0

The hotel was situated on the lagoon side, which was peaceful. It was a short walk to the beach, but the surroundings were less vibrant than other areas of Cancun.

Dining

5.0

While the breakfast was alright, featuring eggs and fruit, the overall food was a bit disappointing. I had expected more authentic Mexican options, but it pushed me to explore local restaurants.

Facilities

6.0

Facilities were decent, with a large pool and water slide that I enjoyed. However, I felt there could have been more organized activities throughout the day.

Stephanie

United States, October 2024

7.2/10

My week at The Caribbean Princess had its ups and downs. While the location isn't on the beach and is tucked away down a side street, the friendly staff and peaceful lagoon made my stay enjoyable. The food left much to be desired, but the spacious room and effective air conditioning were highlights. I would rate it a solid 6 overall, but I might choose a different hotel next time.

Rooms

6.0

My room was quite spacious with a queen-sized bed and a cozy lounge area. The air conditioning did its job well, making it comfortable, but I was on the ground floor which wasn't ideal.

Service

9.0

The staff were incredibly friendly, really going out of their way to make me feel welcome. Tere from the entertainment team was especially helpful when I had a medication issue.

Location

7.0

The hotel is off the main strip, but it was just a short bus ride to the lively areas. Plus, being close to the lagoon provided a unique experience compared to typical beach hotels.

Dining

5.0

The dining experience was pretty disappointing. Most meals felt standard and uninspired, making me wish I had explored more options in Cancun.

Facilities

6.0

While there weren't many activities, the clean pool area and the availability of canoeing were nice. But overall, I felt the focus was more on relaxation rather than entertainment.